Who we are:
eSwatini’s favourite delivery service
Tini Express is a dynamic delivery service dedicated to making life easier for shoppers across eSwatini. 🛍️
Having recognised the limited shopping options in the country, we make it possible for our customers to purchase the latest fashion, gadgets, and more from the online stores of their choice and have them delivered straight into the country—no border crossing required. 🎉
Our mission is to provide excellent service while broadening the shopping options of consumers within the country. 💪🏾
The position:
Operations intern
We’re looking for someone to help with the day-to-day tasks required to run the business smoothly. You will be key in supporting our operations, coordinating and managing order collections, and engaging with both current and prospective customers.
No prior experience is necessary. If you’re eager to learn and able to adapt to new situations all while delivering a high standard of work, you’re exactly who we want!
Responsibilities:
Generating invoices
Labelling of orders & facilitating collections
Taking phone calls and educating potential customers on how Tini Express operates
Making online purchases
Updating customers on the status of their orders
Posting and engaging with customers on all social media platforms
Communicating with local courier partner
Following up with suppliers regarding order statuses and disputes